Category Archives: Delivery Planner

Vacation season is upon us: You can still route multiple locations with ease

Now that summer is almost here, you’re probably getting ready to field many vacation requests from your drivers. It’s always the same thing every year, and your drivers work hard, so you know they deserve some time off when the weather gets warmer. Even so, that generally means more work for either you, or for your office staff. However, with the right computer program or website, you can route multiple locations without pulling your hair out when you’re trying to deal with the changes.

Ease Your Drivers’ Minds

Whenever one of your drivers has to take a day off from their regular route, it probably causes a bit of chaos for your staff, as well as for the driver who has to take over. That chaos can be multiplied when drivers take a week or two off for vacations. Perhaps most of your drivers don’t know that particular route at all, or they’re not even familiar with the area. That can cause them a great deal of anxiety, and their days can be pretty frustrating by the time they’re finished. When you use a route planner you’ll find that making the changes is easy to the routes, and your drivers will be informed about all of the stops they’ll be making, even if they’ve never been to the area before.

Save Money

Making route changes takes a lot of time and energy. It takes you and your staff away from your other duties around the office or in the field. Not to mention, when drivers are not familiar with their routes, they often make a lot of wrong turns, or even get lost easily. When you use a route planner your company will save a great deal of money in every area of your business. Your route planning will be efficient, which allows you to maintain a consistent workflow in the office, and your drivers won’t have to put unnecessary miles on your vehicles.

Maintain Excellent Customer Service

When it comes right down to it, your goal is to keep your customers happy. Most likely, some of them expect their deliveries at a certain time. It’s an inconvenience to them when they have to wait. The right route planning method will make any changes you need to make to your routes absolutely seamless to the customer. That means you’ll be able to maintain your excellent customer service reputation, no matter what route planning challenges you might face.

If you would like more information about our routing program, and how it could work for your company, we’d love to talk to you. Please contact us today.

What will make people order flowers delivery from YOU? Which florists people like best?

You run a flower shop and you want people to buy your flowers. You’re putting your heart and soul into these flowers. You did everything right. You had the right training, you have the energy, creativity and the will to dedicate yourself to becoming a successful florist.

You have your own website, you have the right variety and quality of flowers and you show your flower bouquets and arrangements online, for everyone to see.

But, you believe you should have more flower orders. You’re wondering where are all the people delivering flowers to their loved ones?

You probably know that but you’re not the only one. There are many online shops that offer flowers to be delivered anywhere in the world. Open your browser and search for “online florists” – within less than a second you’ll have millions of results. All these did the same as you did. All are very talented and creative and offer wonderful flower arrangements.

When you run a flower shop, you have many things to think about. The most important ones are your suppliers, supplies and delivery vehicles.

One thing connects all these and that’s route planning. One of the reasons your wholesale florist or your online vendor can offer price discounts is that they’re using a route planner. The time, fuel and money your wholesale florist saves on route planning will in turn become your profit. You should do the same and reduce the time you spend on route planning your flowers delivery. Use a route planner to find the best route for your flowers deliveries, this will reduce your fuel consumption and ware and tare. Not to mention will improve your bottom line as well as on your carbon footprint.

Once your customers see the delivery charges displayed separately, they might think twice before they choose your flowers.

By cutting in delivery costs, you will be saving money and precious time that in turn will allow you to promise your customers the lowest possible prices and even offer them free deliveries. People usually prefer to order flowers from florists who don’t charge for delivery. Be smart, use a route planner and minimize your delivery costs so you can make your money from your wonderful flowers and let everyone enjoy them, as many as you can.

Here are a few tips that will make you be the florist people choose to buy from:

  1. Promise same day flowers delivery, deliver on time and in perfect condition. Lots of florists can deliver flowers the same day or the next day, why should you be different?
  2. Make sure orders are received before 12 noon, to assure same day delivery. This can obviously change and you’ll be the one deciding what time is the latest to receive orders, according to your territory, distance and delivery constraints but make sure you do set a time limit.
  3. Make sure orders are filled by a qualified florist. You wouldn’t want people to get their flowers on time, but be disappointed that they received the wrong ones.
  4. Only items requiring special handling or same day delivery can be charged differently than those delivered regularly or well in advance.

People will eventually understand that announcing “No service fees” doesn’t mean you charge more for the flowers to cover your service expenses. You honestly charge just for the flowers, because you were route planning your deliveries in a way that saved you money.

Leaflet distribution to schools in Chicago – Learn how to use our Route Planner

Your territory has 25 schools that needs to be visited and you have all these multiple addresses written in Excel file.

# School Name Address Address
1 Office 64 Washington Blvd, Oak Park, IL 60302 Chicago, IL 60602
2 Bell Elementary School 3730 N Oakley Ave Chicago, IL 60618
3 Decatur Classical Elementary School 7030 N Sacramento Av Chicago, IL 60645
4 Young Magnet High School 211 S Laflin St Chicago, IL 60607
5 Edgebrook Elementary School 6525 N Hiawatha Ave Chicago, IL 60646
6 Hawthorne Elementary Scholastic Academy 3319 N Clifton Ave Chicago, IL 60657
7 Keller Elementary Gifted Magnet School 3020 W 108th St Chicago, IL 60655
8 Jackson A Elementary Language Academy 1340 W Harrison St Chicago, IL 60607
9 McDade Elementary Classical School 8801 S Indiana Ave Chicago, IL 60619
10 Skinner Elementary School 1443 N Ogden Av Chicago, IL 60610
11 Edison Regional Gifted Center 4929 North Sawyer St Chicago, IL 60625
12 Lenart Elementary Regional Gifted Center 8101 S La Salle St Chicago, IL 60620
13 Blaine Elementary School 1420 W Grace St Chicago, IL 60613
14 Franklin Elementary Fine Arts Center 225 W Evergreen Ave Chicago, IL 60610
15 Lasalle Elementary Language Academy 1734 N Orleans St Chicago, IL 60614
16 Courtenay Elementary Language Arts Center 1726 W Berteau Ave Chicago, IL 60613
17 Lincoln Elementary School 615 W Kemper Pl Chicago, IL 60614
18 Norwood Park Elementary School 5900 N Nina Ave Chicago, IL 60631
19 Oriole Park Elementary School 5424 N Oketo Ave Chicago, IL 60656
20 Audubon Elementary School 3500 N Hoyne Ave Chicago, IL 60618
21 Burley Elementary School 1630 W Barry Ave Chicago, IL 60657
22 Canty Elementary School 3740 N Panama Ave Chicago, IL 60634
23 Coonley Elementary School 4046 N Leavitt St Chicago, IL 60618
24 Chopin Elementary School 2450 W Rice St Chicago, IL 60622
25 Disney Elementary Magnet School 4140 N Marine Dr Chicago, IL 60613
26 Dore Elementary School 6108 S Natoma Ave Chicago, IL 60638

You have two leaflet distributors doing these routes and you need them back as soon as possible for their next route. So you need this list separated into two different routes, both start from your office at 9:00.
You can Type the Start address in the first row, or add it to the list of addresses you have in Excel (in this example, the office is written in the excel, at the top).

A. You can import this file to the Route Planner:

  1. Click Import File and select the file you wish to upload to MyRouteOnline.
  2. Select the sheet which contains your data.
  3. Check Ignore the first row if it contains the column header.
  4. Check First/Last address if you have any (in this example you have a start address and we will make this a ‘return’ trip in the next step).
  5. Select the right header for each column (Address/Title/Service Time/Filter-in/Filter-out/Ignore).
  6. Review the import result and click Import Now.

Route planner import wizard 

B. Now that your list was imported, you should set all the needed routes parameters:

  1. Check the Return box, to make sure your routes start and end at the office.
  2. Departure time is 9:00.
  3. Service time is the time the leaflet distributors spend at each stop (school).
  4. Number of routes is 2 since you have two leaflet distributors. This may change according to your personnel or vehicles etc.

C. You can also set Multi-Route parameters (Max. Route Duration or Max Stops per route) but this is usually used when there are more addresses to visit.

D. Select your Goal:

    Minimize Distance will reorder your multiple addresses to receive the shortest route.

    Minimize Time will reorder your multiple addresses to receive the fastest route.

    Balance Time and Distance will reorder your multiple addresses to receive the most efficient route considering Time and Distance.

    Keep Order As Is will keep the order of your list of addresses but will give you a route plan connecting them.

E. Click Plan My Route – You will receive the best route for your selected Goal. In this example it was Minimize Distance.

Route plan Chicago 

F. After planning your route, click Send to my Email. In case you planned more than 1 route, you may choose to send 1 route or all routes to your email.

In the Email to section, your email address will appear as default but you can change it or send it to both your distributors at once, using a comma to separate their email addresses.

If you need this route plan to be used with your GPS device, change the GPS Files section to include the format you need.

Add a name for the route or any other message under Free Text and click Send Email.

 Email route plan

Your email will include a map and the original parameters you set in the route planner:

Emailed route plan 

And below you will find the route plans themselves with a link to get driving directions:

Route 1 Chicago 

Route 2 Chicago

Automatic route planning, that’s the way to move things around here.

You shouldn’t spend too much time on planning your routes, especially if there’s an automatic online solution.

Instead of having your drivers or your transportation planning team work hours on planning delivery routes, use an automatic route planner. This will reduce their time spent on planning routes and deliver better results since this optimization task is better left to computers. Of course you can do it, you and your team have done this for years and it is simple when there are only 10 deliveries to make. But your business has grown so much that the 50 deliveries don’t just add 5 hours to the planning task, they make this operation so much more complicated and honestly you don’t need this headache, especially since the solution is here and affordable. Routing optimization reduces operating costs and improves delivery performance and customer service.

Each of your drivers will receive his itinerary, maps and turn-by-turn driving directions and will know exactly where to go, how to get there and the time to spend in each delivery stop.
Your driver’s arrival time in each stop is predictable and so is his whole route so you can follow and manage your vehicle fleet and avoid any dead time between routes.  Everything becomes known and manageable and questions marks are left behind (or in the parking lot).

Try an automatic route planner.

Do you have Driving Directions?

Do you find yourself looking for a house that “has to be here” but find it on the other side of town?

Your delivery drivers drive in circles to find the right address and they even drive back and forth to the same area in one route, to deliver two separate parcels. That’s a shame for they are spending too much time on the roads. This shouldn’t happen, but it does. Because A. their driving directions if they have any are not accurate enough and B. it’s hard to find the best route between all the deliveries they have.

You can’t blame them – you can help them, and make sure they reduce distances covered and time spent travelling. Plan a route using a Route Planner so that each driver will benefit from a balanced delivery territory and a known daily workload. These two together will keep them happy and will in turn positively influence your customers’ satisfaction.

Need driving directions? contact us for more info.

Optimized Travel – Save Time, Save Fuel, Save Money!

Everyone knows that we waste time and fuel on the road.
Everyone clearly understands that this loss is quickly translated into wasted money.
But does anyone really do something to prevent this loss? To at least minimize it?
The Texas Transportation Institute ( shares a few Highlights from their research that illustrate the effects of the nation’s traffic problems:

  • The overall cost (based on wasted fuel and lost productivity) reached $87.2 billion in 2007 – more than $750 for every U.S. traveler.
  • The total amount of wasted fuel topped 2.8 billion gallons – three weeks’ worth of gas for every traveler.
  • The amount of wasted time totaled 4.2 billion hours – nearly one full work week (or vacation week) for every traveler.

Reading these numbers makes you think, right?! Are your drivers spending so much time on the roads? Do your sales representatives waste too much “Windshield” time? Are you experiencing too much ware and tare? Does it really have to be like this?

A simple Route Planner can make these numbers look better, with your help of course. How?
By doing a simple thing – optimizing your time and distance on the road.
How we do that is not so simple, but the results are absolutely amazing.
Individuals, as well businesses that have multi destination routes, whether for deliveries, pickups, service, sales rep. etc. – all have the same problem. Just like you, they are all looking to reduce cost and increase efficiency in multi route operations.

Do you have this problem? contact us.